New features

🧠 Dynamic context

We introduced the concept of context for your chatbot.

In Aidbase, you can already give your chatbot custom instructions. This is useful when you want to give your chatbot general instructions to follow, e.g. "always reply in German".

But sometimes, we want to give the chatbot some additional information dynamically, which can be specific to a given user or a situation.

You can now add this information as context to the chatbots.

This is a great way to make your chatbot more aware of the situation. In a lot of cases, this is going to make it much more useful to users with specific inquiries or requests.

It can also be used to make the chatbot aware of date, time, the weather outside, and other things that change dynamically.

See a more detailed description here: https://docs.aidbase.ai/chatbot/advanced/adding-additional-context/

📨 Email support

Aidbase now has email support.

In just 5 minutes you can set up Aidbase to:

• Receive support emails
• Reply to your support emails
• Provide knowledge so you can use A.I. to suggest the right replies

See how to set up an email inbox in 3 short steps here: https://docs.aidbase.ai/email

🛡️ Member permissions

We introduced the ability to choose permissions for your team members.

You can now choose - for each individual team member - which parts of the app they should have read/write permissions for.

It's easy to configure under Settings → Members → Edit permissions. This will ease up the workflow if you are using Aidbase with your team.

Bugfixes & improvements

Improvements

• Faster training of websites
• Faster first-reply on chatbots
• Better structure on our docs page

Bugfixes

• Chatbot with fixed min-height
• Tickets and emails sometimes being mixed up
• Issue with native JS function overrides

Upcoming

• Public Aidbase API
• Connecting Email Inboxes and Ticket Forms
• Slack and Discord integrations

And much more! Stay tuned 🚀