Aidbase - Elements

Embeddable

Aidbase Elements

Create a fully embedded, fully customized AI-powered support experience - directly inside your own app.

1<ab-create-ticket id="my-ticket-form" ticketFormID="YOUR-TICKET-FORM-ID">
2  <button>Create ticket</button>
3</ab-create-ticket>
4
5<script>
6  const ticketform = document.getElementById('my-ticket-form');
7
8  /**
9   * We can add our own middleware to the ticket form.
10   * ❌ No need for SDKs or heavy iframes!
11   * ✅ The custom HTML element has all the functions you need.
12   */
13  ticketform.onCreateTicket = (values) => {
14    return values.map((fieldValue) => {
15      if (fieldValue.id === 'uc8xt') {
16        return {
17          ...fieldValue,
18          // We're handling field values dynamically...
19          value: user.isOnTrial ? 'Yes' : 'No',
20        };
21      }
22
23      return fieldValue;
24    });
25  };
26</script>

1<ab-create-ticket id="my-ticket-form" ticketFormID="YOUR-TICKET-FORM-ID">
2  <button>Create ticket</button>
3</ab-create-ticket>
4
5<script>
6  const ticketform = document.getElementById('my-ticket-form');
7
8  /**
9   * We can add our own middleware to the ticket form.
10   * ❌ No need for SDKs or heavy iframes!
11   * ✅ The custom HTML element has all the functions you need.
12   */
13  ticketform.onCreateTicket = (values) => {
14    return values.map((fieldValue) => {
15      if (fieldValue.id === 'uc8xt') {
16        return {
17          ...fieldValue,
18          // We're handling field values dynamically...
19          value: user.isOnTrial ? 'Yes' : 'No',
20        };
21      }
22
23      return fieldValue;
24    });
25  };
26</script>

Developer Friendly

Are you a developer?

With Aidbase Elements, you can integrate, design and implement your support pages in an endless number of different ways.

Dwayne Hayes

Software Developer

❝ Aidbase is the only solution that allowed us to fully embed an AI support system into our platform. Most components are plug-and-play and easy to use, and when we need full control and customization, Aidbase supports that too. As simple or complex as you need it, which is perfect for a fast-moving software engineering team. ❞